Corso di lingua inglese per la hospitality industry.

Durata: 50 ore, dal 19/05/2023 al 29/06/2023.

INTRODUCTION UNIT

Conoscenze

Grammar: Present Simple and Present Continuous; Past simple, Present Perfect;Wh Questions; Modal verb Countable and Uncountable nouns Prepositions of Movement and Place;Imperative; Comparatives and Superlatives; Future Tenses.

UNIT 1 : Communication

Conoscenze

Speaking : The world of Tourism; 21^st Century Tourism.

UNIT 2  Communication 

Conoscenze

Speaking: Effective Communication Talking on the phone and taking telephone messages;

Vocabulary in context : Travel Phrasal Verbs;

Listening : At the tourist information centre.

UNIT 3

Conoscenze

Speaking: Types of serviced accommodation

Vocabulary in context : At the hotel

Listening : Taking bookings Checking in, checking out, key language.

UNIT 4

Conoscenze

Speaking: Italian ingredients, Discover the main ingredients and specialities of Italian Cuisine, Taking a table booking.

UNIT 5 

Conoscenze

Listening : Giving directions, First Aid – Problems and Emergencies.

Writing : Enquiries, Replay to enquiries, Booking and confirmation, Cancelations and modifications, Complains and replies, Planning itineraries.